Insurance & billing
ADAS calibration insurance and billing
A calibration line item is far less likely to be questioned when the file contains evidence instead of an assertion. Here is what we provide on every job, and how it is billed.
What every calibration file includes
We produce the same documentation on every calibration, whether the customer is a vehicle owner or a shop:
- Pre-repair diagnostic scan — the vehicle’s fault status before work began.
- OEM procedure reference — establishing that this vehicle requires calibration, and which type: static, dynamic, or both.
- Calibration record — confirming the procedure completed successfully.
- Post-repair scan — confirming no faults remain.
Each piece answers a different question an adjuster or reviewer may ask: was there a reason to calibrate, was it the right procedure, was it actually done, and did it work.
Carriers
We work with all insurance carriers and are not restricted to a network. Vehicle owners generally have the right to choose who performs work on their vehicle; a network referral is a suggestion rather than an instruction. What a specific policy covers — deductible, glass provisions, terms — varies, and only the policy or the carrier can answer that. Our guide does insurance cover ADAS calibration? covers the general picture.
Billing for shops (sublet)
When we calibrate on behalf of an auto glass or collision shop, we invoice the shop for the calibration and supply the full documentation set with it, so the shop can carry it as a sublet line and attach our records directly to the claim file. The documentation is the part that makes the line hold up.
Billing for vehicle owners
If you book with us directly, we tell you what your vehicle requires and what it costs before anything is scheduled, and you receive the same documentation set when the work is complete — useful for your insurer, and for your own records if the vehicle is later sold or serviced.
When a calibration line is questioned
The common objections have factual answers. A vehicle does not recalibrate itself over time once a sensor has been disturbed. And no warning light does not mean no problem — a miscalibrated camera can operate without any warning while working from incorrect reference data. Where the manufacturer requires the procedure, that requirement is in the OEM service information, and citing it directly resolves most disputes. The OEM reference is part of every file we produce for exactly this reason.
Common questions
Frequently asked
Do you accept all insurance carriers?
Yes. We work with all insurance carriers and are not restricted to a network.
Can you tell me whether my policy covers calibration?
No. We can tell you what your vehicle requires and what it costs, but only your policy or your carrier can confirm what your specific coverage includes.
What documentation do you provide?
A pre-repair scan, the OEM procedure reference, the calibration record and a post-repair scan, on every calibration.
Can shops bill your calibration as a sublet?
Yes. We invoice the shop and supply the full documentation so it can be attached to the job or claim file.
Questions about a file or a claim?
Call us with the vehicle details and we will tell you what it requires and what the documentation will show.